Did you know that statistically it is more likely for a person to say "no" on the phone than in person?
Instead of calling a customer asking if they need to order something, try to schedule a meeting, something informal, like a coffee or pay them a quick visit at home to show what new products you have, promotions or samples. The personal touch will show your clients that you care personally for each one of them, and that they are not just a number.
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